Shipping policy

🚚 Shipping Policy – Prestige
At Prestige, we are committed to delivering your orders safely and as quickly as possible through our trusted partner, Bosta.

📦 Shipping Company:

We use Bosta, one of the best shipping companies in Egypt in terms of speed, tracking, and accuracy.

🕐 Delivery Times:

Within Cairo and Giza: 2 to 4 business days.

Other governorates: 3 to 7 business days depending on distance and location.

Official working days: Sunday to Thursday (excluding public holidays).

💰 Shipping Fees:

Determined based on the customer's geographical location.

May vary depending on order size or weight.

Calculated and displayed before order confirmation unless free shipping is specified.

🔁 Delivery Attempts:

The shipping company will attempt delivery three times.

If you do not respond or confirm your address, the shipment may be canceled after we contact you.

📍 Order Tracking:
Once your order has shipped, a Bosta tracking number will be sent to you so you can track your order here:

🔗 https://www.bosta.co/track

ℹ️ Important Notes:

Please ensure your phone number and address are correct to avoid shipping delays.

If there are any changes to the address or delivery date, please contact us immediately at:

📞 01288029602